Privacy Policy

1. Introduction

This Privacy Policy explains how KOSADI INFOTECH (“Kosadi”, “we”, “us”, or “our”) processes personal data collected from visitors and users of the Oyaygo mobile application, related websites, and any services that link to this Privacy Policy (collectively, the “Services”).

Oyaygo is a social communication product. Core features include voice rooms, Moments (short posts / updates), private chat, and private video calls. Because some features are social or interactive, information you choose to share (for example profile details, Moments posts, or content spoken/shown in a room or call) may be visible to other users who participate in that interaction. Please use the Services thoughtfully.

By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.

2. Information We Collect

We collect information in the ways described below. Some information is required to operate Oyaygo; other information is optional depending on the features you use.

2.1 Information you provide

Registration & account: you may sign in with Google or continue as a guest. Depending on the method, we may collect date of birth, email address (for example from Google Sign-In), login credentials or tokens, user ID, and language preference.
Profile: nickname/alias, avatar or profile images, gender (if provided), bio/introduction, interests, and similar profile fields.
Moments content: texts, photos, videos, audio clips, comments, likes, and other materials you post or interact with in Moments.
Private chat: messages, images, videos, voice notes, and other media you send or receive in private conversations, plus related delivery/status metadata.
Voice rooms: room membership and roles, nicknames displayed in rooms, room IDs, room settings you configure, gifts/virtual items (if offered), moderation reports, and audio streams needed to run the room while you participate.
Private video / audio calls: call setup information (participants, start/end time, duration, connection quality metrics). Camera and microphone access are used to enable the call; we process media as needed to deliver the call and for safety/abuse prevention as described below.
Payments & purchases (if applicable): transaction identifiers, purchase amounts, product type (for example virtual items or premium features), and limited billing metadata. Card details are generally processed by the app store or payment processor, not stored in full by us.
Support & surveys: information you send when contacting support, submitting feedback, or participating in in-app surveys or promotions.
Google Sign-In: if you choose Google login, we may receive identifiers and basic profile information allowed by Google and your Google account settings (for example email address and display name).
Guest login: if you continue as a guest, we create a limited account tied to your device/app instance. Some features or recovery options may be unavailable compared with a Google-linked account. You can later link or switch to Google Sign-In where the App allows.

2.2 Information collected automatically

Device & network: device model, OS version, app version, unique device/app identifiers, IP address, mobile carrier, language/locale, screen resolution, crash/diagnostic logs, and performance data.
Usage & activity: features you use (voice rooms, Moments, chat, calls), browsing/search within the App, timestamps, interaction history needed for recommendations, safety, and product improvement.
Cookies and similar technologies: on our websites we may use cookies or local storage to keep you signed in, remember preferences, measure traffic, and improve the Site. You can control cookies through your browser settings.

2.3 Information from other sources

We may receive information from service providers (analytics, safety/moderation, payment, cloud hosting), affiliates, or third-party platforms you connect, to the extent permitted by law and your settings with those parties.

Camera & microphone. Oyaygo needs camera and/or microphone permission for private video/audio calls and for voice rooms. You can revoke these permissions in your device settings; some features will then be unavailable.

3. How We Use Your Information

We use personal information only as allowed by applicable law, including to:

Provide the Services: create and manage accounts; run voice rooms; publish and display Moments; deliver private chat; set up and maintain private video/audio calls; process optional purchases.
Personalize & improve: help you discover rooms or content, improve product quality, test new features, and analyze aggregated usage trends.
Communicate: send service notices, security alerts, customer support replies, and (where permitted by law and your preferences) product updates or marketing. You may opt out of marketing as described below.
Safety, integrity & compliance: verify age eligibility; detect spam, fraud, harassment, scams, and illegal or prohibited content; review user reports; enforce our Terms and Community Guidelines; support child safety processes described in our Child Safety Standards; comply with legal obligations.
Security & operations: diagnose crashes, protect accounts, monitor abuse, and keep infrastructure reliable.
Business administration: audits, accounting, corporate transactions (for example merger or asset sale), and defending legal claims.

Where required, we rely on one or more legal bases such as performance of a contract, legitimate interests, consent, or legal obligation.

5. International Data Transfers

Your information may be processed on servers located outside the country where you live, including in countries that may have different data-protection laws. Where required, we use appropriate safeguards (such as contractual protections) to keep personal data protected during cross-border transfers.

6. Links to Other Websites or Applications

The Services may contain links to third-party websites, apps, or content. We do not control those third parties and this Privacy Policy does not apply to them. Please review their privacy policies before providing information.

7. Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration (for example access controls, encryption in transit where appropriate, and monitoring). No method of transmission or storage is 100% secure. You are responsible for keeping your account credentials confidential.

8. Your Choices

Permissions: you can turn off camera or microphone access in your device settings.
Privacy controls: where available in-app, you may limit who can contact you, view your Moments, or see certain profile fields.
Notifications: you can disable push notifications in device or in-app settings.
Marketing: you can opt out of marketing emails using the unsubscribe link or by contacting us.
Cookies: manage cookies in your browser settings. If you disable cookies, some website features may not work properly.
Profile edits: you can update much of your profile information directly in the App.

9. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data, to withdraw consent where processing is based on consent, to data portability, and to lodge a complaint with a supervisory authority.

To exercise these rights, use in-app Help/Feedback where available, or email admin@kosadiinfotech.in. We will respond within a reasonable period (typically within 30 days) after verifying your request, consistent with applicable law.

10. Children

The Services are not directed to children under 18, and we do not knowingly collect personal information from anyone under 18. If we learn that we have collected such information, we will take steps to delete it. If you believe a minor has provided personal information to us, contact admin@kosadiinfotech.in.

11. Retention & Account Deletion

We retain personal information for as long as your account remains active, or as needed to provide the Services, comply with legal obligations, resolve disputes, prevent fraud/abuse, and enforce our agreements. When information is no longer needed, we delete or anonymize it where practicable. Backup copies may persist for a limited period.

You may request deletion of your account at any time by:

In the Oyaygo App: Settings → Delete Account → Delete Account; or
Emailing admin@kosadiinfotech.in with the subject “Account Deletion Request”, including enough information for us to verify ownership of the account.

After review, we will delete personal data that we are not required to keep for regulatory, tax, insurance, litigation, safety, or other legal reasons. In limited cases (for example an unresolved dispute or unpaid balance related to purchases), deletion may be delayed until the issue is resolved.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect material revisions. For significant changes, we may also provide notice in the App or on our website. Continued use of the Services after an update becomes effective means you accept the revised Policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

KOSADI INFOTECH
401 Akber Nagar Near School Road Kosamba,
Surat - 394120, India (IN)
Email: admin@kosadiinfotech.in
Phone: +1 302 520 5866
Website: https://kosadiinfotech.in/